Frequently Asked Questions

Everything you need to know about Maaminbekhod

Account & Registration

Who can create an account?

Currently, only students with an LAU email address (@lau.edu.lb or @lau.edu) can register. We plan to expand to other Lebanese universities in the future.

Why do I need to verify my email?

Email verification ensures that only real students can post reviews. This helps maintain the quality and authenticity of our reviews.

Can I change my username?

Usernames can be changed after registration. Choose wisely! You can use our random username generator during signup if you need inspiration.

Reviews & Ratings

Are my reviews anonymous?

To other users: Yes. Your reviews appear with your username, not your real identity. Other students and professors cannot see who posted a review.

To administrators: No. Site administrators can identify review authors for moderation purposes, legal compliance, or to address violations of our guidelines.

Can I review any professor?

You can only review professors for courses they teach. When writing a review, you'll select the specific course you took with that professor.

Can I edit or delete my review?

You can view your reviews in your profile. If you need to modify or remove a review, please contact us at giovanedde@gmail.com.

What do the ratings mean?

Clarity (1-5): How clearly does the professor explain concepts?

Helpfulness (1-5): How helpful and available is the professor?

Difficulty (1-5): How difficult is the course? (1 = Very Hard, 5 = Easy)

Why was my review removed?

Reviews may be removed if they violate our Review Guidelines. This includes comments about personal appearance, spreading rumors, harassment, or false information. We reserve the right to remove any review without explanation.

Professors & Universities

Which universities are covered?

Currently, we only cover the Lebanese American University (LAU). We're working on expanding to other Lebanese universities soon, including AUB, USJ, NDU, and more!

A professor or course is missing. What do I do?

We're constantly updating our database. If a professor or course is missing, please email us at giovanedde@gmail.com with the details and we'll add them.

Is the information about professors accurate?

Reviews and ratings represent personal opinions of students. We don't verify the accuracy of individual reviews. Use them as one factor in your decision-making, not the only factor.

Privacy & Safety

Is my personal information safe?

We only collect your email, username, and password. Your email is never displayed publicly. Read our Privacy Policy for full details.

Can professors see who reviewed them?

No. Professors can see reviews and the username associated with them, but they cannot see your real identity or email address. Only site administrators have access to this information.

Contact & Support

How can I contact you?

For any questions, suggestions, or issues, email us at giovanedde@gmail.com. We'll try to respond as soon as possible!

I found a bug. How do I report it?

Please email giovanedde@gmail.com with a description of the bug, what page it occurred on, and any screenshots if possible. Your help makes the site better for everyone!

Can I contribute to the project?

Absolutely! Whether you want to help add professors/courses, report issues, or suggest features, reach out to us. Maaminbekhod was created by a student for students — community input is always welcome!